AGE LIMIT

You need to be at least 18 years old to open an account and use our services at 1King, and we enforce this strictly. When we need to, we'll ask you for documents to verify your age, and we may suspend your account temporarily until we receive them.

Keeping minors away from gambling sites matters to parents and guardians too. If you'd like to protect the devices your children use, we recommend installing a trusted filtering tool such as betblocker.org (free) or gamban.com (free trial).
 

GAMBLING ADDICTION

For most people, betting is a harmless, enjoyable pastime. But as gambling has become more widely available, it has turned into a genuine public health concern for some. We take that seriously, and we don't knowingly continue doing business with players who show signs of a gambling-related disorder.

We use an internal monitoring system to help us spot risky behaviour early. It flags players who experience repeated losses, who may be facing financial or mental health difficulties, or who come across as distressed or hostile when talking to our team. When that happens, we reach out to discuss the situation and walk the player through their self-limitation and self-exclusion options.

SELF-CONTROL

Compulsive gambling is a real problem, and we don't take it lightly. We encourage our players to take a self-assessment test to get an honest read on their relationship with gambling.

For further tests, plus in-person and virtual support meetings held around the world, Gamblers Anonymous' "20 questions" self-test (gamblersanonymous.org) is a good place to start.

A few habits that can help you keep gambling under control:

1.      Never borrow money to gamble.

2.      Set a loss budget before you play, and stick to it.

3.      Make use of self-limitation tools.

4.      Remember it's only a game.

5.      Take frequent breaks, or swap gambling for another activity now and then.

6.      Avoid gambling when you're feeling low, stressed or upset.

 

SELF-EXCLUSION

If playing occasionally has turned into a daily compulsion you can't seem to stop, we want you to know we're here to help.

Reach out to our Support Team by email or live chat and let us know. We'll stop you from using our site and services for an agreed period, and during that time you won't receive any marketing or promotional messages from us or our partners. We'll agree the length of that period with you directly.

Alongside that, we recommend speaking with a mental health professional or getting in touch with a support and counselling organisation such as gamblersanonymous.org.uk or gamblingtherapy.org to help bring your gambling habit under control.

Once self-exclusion is active, you won't be able to open a new account with us, and you won't be able to bet, gamble or deposit on your existing account for the agreed period.

If you have any questions, our Support Team is reachable at [email protected].