PURPOSE OF THIS PRIVACY POLICY
This page explains what personal data 1King collects when you create and use your account, why we process it, and what rights you have over it.
DATA WE COLLECT
During registration, you provide a phone number or email address and choose a password. Your password is not stored in plain text on our side — it is kept in encrypted form for account access.
While you use your account, transaction data such as deposits, withdrawals, bets placed and bonus usage is processed as a natural part of running your account and carrying out your instructions.
IDENTITY VERIFICATION (KYC)
To meet the identity verification and anti-money laundering (KYC/AML) obligations tied to our Curaçao Gaming Authority (CGA) licence, we may ask for a colour copy of your passport or national ID, and, on request, a copy of your driving licence and a proof-of-address document such as a utility bill, along with a confirmed phone number. These documents are used to verify your identity and prevent fraud.
If you prefer, you can complete verification through a video call with an agent, in a language agreed in advance. Choosing this option means we process video and audio data during the call itself.
WHY WE PROCESS YOUR DATA
We process your data to open and manage your account, carry out your transactions, verify your identity, meet our licensing obligations, and keep the platform secure. 1King only offers its services to people aged 18 and over, and we do not knowingly collect data from anyone younger.
SHARING YOUR DATA
We may share your personal data, to the extent necessary, with service providers who help us run the platform — for example payment processors and identity verification services. We do not sell your data to third parties for marketing purposes.
COOKIES
Our website uses industry-standard cookies to keep you signed in, remember your preferences, and make sure the site works correctly. You can manage your cookie preferences through your browser settings.
DATA SECURITY
We apply industry-standard security measures to protect your data. No system is completely secure, so if you notice anything suspicious, please contact us.
DATA RETENTION
We keep your data for as long as necessary to manage your account and meet our legal obligations. If you have specific questions about how long particular data is kept, our Support team can help.
YOUR RIGHTS AND CONTACT
You can request access to, correction of, or an update to your data through your account settings or by contacting Support. For any privacy or data-processing questions, reach us at [email protected].
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The current version is always published on this page.