Every account at 1king goes through a verification step before certain actions unlock. This is standard practice across regulated online casinos, and at 1king casino it's designed to be quick and straightforward rather than a hurdle. Below is everything you need to know about how KYC works on your account.
Why We Verify Accounts
Account verification (KYC — "know your customer") confirms that the person playing and the person named on the account are one and the same. It protects your funds, keeps your account secure, and lets us process withdrawals with confidence. Any 1 king account can be asked to verify at any point, and we recommend getting it done early so it never slows down a payout later.
Documents We Accept
To verify your identity, we ask for a government-issued ID plus, in some cases, a couple of supporting documents. The table below lists what we accept and when each one might come into play.
| Document | When it's needed |
|---|---|
| Passport (colour copy of the first two pages, plus the residency stamp page if you have one) | Primary identity document, accepted for most verifications |
| National ID card (colour copy) | Alternative to a passport for identity confirmation |
| Driving licence (copy) | May be requested as an additional check |
| Utility bill or other proof-of-address document | May be requested to confirm your residential address |
You don't need to submit every document from the list — our team will let you know exactly what's required for your account. Clear, colour, unedited copies process faster than cropped or blurry scans, so it's worth double-checking a document before you upload it.
Phone and Video Verification
Alongside document checks, verifying your 1king bet account includes a couple of extra steps:
- Phone number verification is mandatory. Every account needs a confirmed, working phone number before verification can be considered complete.
- Video verification is available as an option. If needed, you can complete a short call with one of our agents instead of, or alongside, document upload. We agree on a language for the call in advance, so you're always speaking with someone you can communicate with clearly.
How the Verification Process Works
Getting verified with 1king follows a simple sequence:
- Submit your documents. Upload a clear colour copy of your passport or national ID card through your account.
- Provide any additional documents requested. If our team asks for a driving licence or a proof-of-address document, upload that alongside your primary ID.
- Confirm your phone number. Complete phone verification if you haven't already — this step is required for every account.
- Complete video verification if requested. Should this option apply to your account, we'll arrange a call at a time and in a language that works for you.
- Wait for review. Our team checks the submitted documents and confirms your account status.
There's no fixed, published turnaround time for this review — how long it takes depends on the documents submitted and the volume our team is reviewing at that moment. We know waiting can be frustrating, so we aim to keep the process as efficient as possible on our end.
Verification and Withdrawals
Withdrawals from any 1king casino account are held until verification is complete — this is a security measure, not a delay for its own sake. Once your documents are approved and your phone number is confirmed, your withdrawal can proceed. Keep in mind that funds are returned using the same method you used to deposit, so having your original payment details on hand can help things move smoothly once KYC clears.
Because of this link between verification and payouts, we'd suggest completing your KYC checks well before you plan to cash out, rather than waiting until a withdrawal request triggers the review.
If Verification Isn't Completed
If a verification request isn't completed, or if the documents provided don't check out, a few things can happen: pending bets may be voided, deposits linked to the account can be reversed, and in some cases the account itself may be blocked. This isn't a punitive step — it's simply how we keep every 1king account, and the wider player community, secure. Responding promptly to any verification request, and making sure your documents are clear and current, is the easiest way to avoid running into any of this.
FAQ
Do I need to verify before I can play?
You can generally start playing without immediate verification, but certain actions — most notably withdrawals — require it first.
Which document should I submit, passport or ID card?
Either works as your primary document. Submit whichever you have available in a clear colour copy.
Is video verification required for everyone?
No, it's offered as an option — for some accounts a call with an agent may be used alongside or instead of document upload, in a language agreed with you beforehand.
How long does verification take?
There's no published fixed timeframe. Review time depends on the documents submitted and how our team is currently processing requests.
What happens to my funds if verification isn't approved?
Pending bets tied to the account may be voided and deposits can be reversed if the documents don't check out — reach out to our team if you're unsure why a submission was rejected.
Can I submit my documents from a phone?
Yes. A clear colour photo taken on your phone works the same as a scanned copy, as long as the whole document is visible and legible.